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To contact us simply fill the form below. Please take a minute reading both our FAQ (frequently asked questionss) and our TOS (terms of service) before sending any messages regarding our services.
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  • Q. What unlimited downloading means? Is it really unlimited?
    A. Yes! Unlike other websites, we allow you to download as much as you want 24/7 with no restrictions. Your daily download is limited only by your connection speed.
  • Q. What is hotlink/direct link download?
    A. Hotlink/direct download link enables you to allow other users to download your files with premium privileges fast and easy. Users given with hotlink/direct download link can instantly save the file, without being a HotFile premium member.
  • Q. May I embed or hotlink my direct download links?
    A. Yes! You can use your hotlink/direct download links in every site. Hotfile will directly stream your files if hotflink/direct download is enabled for that file.
  • Q. How does monthly subscription work?
    A. When you subscribe to a Hotfile plan, your payment method will automatically be set up for monthly recurring billing for your convenience - without having to always manually send money. Your account will remains premium and you don't need to worry about account expiration. Your payment method will automatically be charged one month after your initial transaction and each month thereafter.